Privacy Policy

Effective Date: January 2025

At ZapFive ("Website"), we are committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or use our services.

By using the Website, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

1. Information We Collect

We may collect various types of information from and about users of our Website, including:

1.1 Business Contact Information

  • Full Name
  • Business Name and Title
  • Business Address
  • Phone Number
  • Email Address
  • Industry and Service Interests

1.2 Usage Information

  • IP Address
  • Browser Type and Version
  • Operating System
  • Date and Time of Access
  • Pages Visited
  • Referring Website

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us understand how you interact with our Website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To respond to your inquiries, provide quotes, and deliver our qualified prospect data services.
  • Communication: To communicate with you about your account, service updates, and other business inquiries.
  • Improvement: To analyze usage patterns and improve the Website and our services.
  • Personalization: To tailor service recommendations based on your industry and preferences.
  • Marketing: To send you promotional materials, newsletters, and other information that may be of interest to you (you can opt-out of marketing communications at any time).
  • Compliance: To comply with legal obligations and protect our rights and interests.

3. Consumer Data We Process

As a qualified prospect data provider, ZapFive processes consumer information for delivery to our business clients. This section describes how we handle consumer prospect data:

3.1 Consent-Based Collection

All consumer prospect data is collected with explicit consent. Consumers voluntarily provide their information through our partner network with clear disclosure about how their data will be used.

3.2 Data Categories

Consumer prospect data may include contact information, financial situation indicators, product interests, and other qualifying information relevant to specific industries.

3.3 Consumer Rights

Consumers whose data we process have the right to:

  • Access their personal information
  • Request correction of inaccurate information
  • Withdraw consent and request deletion
  • Opt-out of future data sharing

Consumers can exercise these rights by contacting us at [email protected].

4. Sharing Your Information

We may share your information with third parties, including:

  • Service Providers: To assist with Website operations, data analysis, and other business functions.
  • Business Partners: When necessary to provide requested services or fulfill contractual obligations.
  • Legal Compliance: To comply with legal requirements, enforce our terms of service, and protect our rights and the safety of others.

We do not sell or rent your business contact information to third parties for their marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication requirements
  • Regular security assessments and monitoring
  • Employee training on data protection

However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure the absolute security of your information.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Business contact information is retained for the duration of our business relationship and a reasonable period thereafter. Consumer prospect data retention is governed by our data processing agreements with clients.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and correct your personal information. You can update your information by contacting us directly.

7.2 Deletion

You have the right to request the deletion of your personal information. Please note that we may need to retain certain information for legal or business purposes.

7.3 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

7.4 Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on the Website.

8. Canadian Data Residency

ZapFive stores and processes data within Canada. We are committed to maintaining Canadian data residency for all consumer prospect data and ensure that our infrastructure and service providers comply with Canadian privacy requirements.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

The Website and our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website and updating the "Effective Date" at the top. Your continued use of the Website after such changes constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer at:

ZapFive - Privacy Officer
Email: [email protected]
Toronto, Ontario, Canada

13. PIPEDA Compliance

ZapFive is committed to compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We adhere to the ten fair information principles outlined in PIPEDA, including accountability, identifying purposes, consent, limiting collection, limiting use, accuracy, safeguards, openness, individual access, and challenging compliance.